A New Paradigm for the Delivery of Public Services
Article - Pang Kin Keong
Public agencies looking to step up service delivery should invest in people-centred reforms and smarter data tools.
Leadership Development in the Singapore Public Service
Article - Ong Perng Yih
A ground-breaking research study on public sector leadership in Singapore highlights the importance of leadership impact and challenging work assignments on staff development and performance.
Enabling Organisational Transformation: Possibilities and Practice
Article - Lena Leong, Aurora De Souza Watters
Two public agencies illustrate transformational strategies that could help organisations rethink and reinvent themselves for the future.
Governance in an Age of Uncertainty
Opinion - Terence Poon
How should public policymaking and service delivery adapt to an era of greater uncertainty and complexity?
The Value of Values in the Singapore Public Service
Article - Ghalpanah Thangaraju, Keith Tan
The transformation of the Public Service must also involve thoughtful reinvigoration of the values it stands for.
