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Not Just Service Delivery

Opinion  -  B. Guy Peters

What does it really mean for public servants to improve their interactions with citizens and customers?

Serving Beyond the Predictable

Article  -  Jocelyne Bourgon

The public sector needs a unifying framework to reconcile the efficiency gains of the past with the participative, explorative and adaptive strategies needed to address tomorrow's complex challenges, argues Jocelyne Bourgon, President of Public Governance International and President Emeritus of the Canada School of Public Service.

Government and Markets in a Well-Functioning Economy

Article  -  Wu Wei Neng, Donald Low

The central question for governments is not whether but how to intervene in markets to ensure their proper functioning.

Leadership at a Time of Crisis

Article  -  Peter Shergold

Five key qualities are demanded of civil servants at a time of crisis, argues Professor Peter Shergold, a distinguished public service veteran and Senior Visiting Fellow at the Civil Service College.

Ethics in Public Administration: Are We Teaching What Can’t be Taught?

Opinion  -  Celia Lee

CSC researcher Celia Lee makes a case for the systematic cultivation of ethical thinking and moral development in public administration.

Public Trust in Government Institutions

Opinion  -  Stephen Sedgwick

Australia's former Public Service Commissioner offers insights on maintaining the people's trust in the public sector

Enterprise Risk Management: Strengthening Singapore's Advantage

Article  -  Ang Hak Seng

ERM could serve as a shared platform for understanding complexity and assessing trade-offs at the whole-of-government level.

The New Synthesis: Preparing Government for the Challenges of the 21st Century

Article  -  Jocelyne Bourgon

The New Synthesis Framework expands the concept and practice of governance beyond traditional boundaries of public administration.

Using Data to Create Better Government

Opinion  -  Diaan-Yi Lin, Vidhya Ganesan

​Public agencies in Singapore and elsewhere have already begun to use data analytics to transform public policy thinking and delivery.