Article - Karen Wong
Building on its acclaimed online public services, Singapore is developing the next generation of truly interactive government technologies.
Article - Penny Han
A successful transition to new service channels has transformed this traditional regulatory agency into an award-winning service provider.
Article - Jairus Yip
Government efforts to engage citizens in collaborative public initiatives are still in their early stages, but there have been some successes.
Article - June Gwee
Design thinking approaches could catalyse breakthrough innovations in public service delivery.
Article - Tay Kim Poh
To renew public housing estates in Singapore, upgrading and redevelopment are key strategies in revitalising and remaking the older estates.
Opinion - Stephen Sedgwick
Australia's former Public Service Commissioner offers insights on maintaining the people's trust in the public sector
Opinion - John Lim, Lee Chong Hock
Lee Chong Hock and John Lim from the PS21 Office examine the challenges that face the Singapore Public Service, as it reaches beyond individual service excellence towards Whole-of-Government outcomes.
Article - Jocelyne Bourgon
A groundbreaking lab for practitioners demonstrates the robustness and applicability of the New Synthesis Framework in transforming ideas about public administration and public value for the future.
Roundtable - Shazainah Shariffuddin, Aung Naing Oo, Christine Hoebes
In this edition of the ETHOS Roundtable, participants of the 9th Leaders in Governance Programme discuss the challenges of technology, public trust, and the need to nurture strong ties between government and citizens.