Reclaiming Public Administration
Article - Jocelyne Bourgon
After thirty years of reform and experimentation, it is now time to outline a new, integrated model of public administration more relevant to the complex challenges of today, argues Jocelyn Bourgon, President Emeritus of the Canada School of Public Service.
The New Synthesis: Preparing Government for the Challenges of the 21st Century
Article - Jocelyne Bourgon
The New Synthesis Framework expands the concept and practice of governance beyond traditional boundaries of public administration.
Modernising Public Sector Management: Recent Reforms in Western Australia
Article - Chris Stansbury, Alan Barrett
Legislative changes pave the way for greater public sector accountability, flexibility and collaboration.
Serving Beyond the Predictable
Article - Jocelyne Bourgon
The public sector needs a unifying framework to reconcile the efficiency gains of the past with the participative, explorative and adaptive strategies needed to address tomorrow's complex challenges, argues Jocelyne Bourgon, President of Public Governance International and President Emeritus of the Canada School of Public Service.
Leadership at a Time of Crisis
Article - Peter Shergold
Five key qualities are demanded of civil servants at a time of crisis, argues Professor Peter Shergold, a distinguished public service veteran and Senior Visiting Fellow at the Civil Service College.
Open Government and Public Crowdsourcing in Practice
Article - Jairus Yip
Government efforts to engage citizens in collaborative public initiatives are still in their early stages, but there have been some successes.
Reinventing Singapore's Electronic Public Services
Article - Karen Wong
Building on its acclaimed online public services, Singapore is developing the next generation of truly interactive government technologies.
Networked Governance: Why It Is Different and How It Can Work
Article - John Lim
John Lim outlines strategies and implications for policymakers seeking to build and leverage the full power of collaborative networks.
The Twin Pillars of Estate Rejuvenation
Article - Tay Kim Poh
To renew public housing estates in Singapore, upgrading and redevelopment are key strategies in revitalising and remaking the older estates.
Better, Faster, Cheaper: Service Transformation and Channel Migration at the Ministry of Manpower
Article - Penny Han
A successful transition to new service channels has transformed this traditional regulatory agency into an award-winning service provider.
