Showing page 1 of 3 results
What Does It Mean to Optimise Public Service Delivery?
Opinion - John Lim, Lee Chong Hock
Lee Chong Hock and John Lim from the PS21 Office examine the challenges that face the Singapore Public Service, as it reaches beyond individual service excellence towards Whole-of-Government outcomes.
Using Data to Create Better Government
Opinion - Diaan-Yi Lin, Vidhya Ganesan
​Public agencies in Singapore and elsewhere have already begun to use data analytics to transform public policy thinking and delivery.
Governance in an Age of Uncertainty
Opinion - Terence Poon
How should public policymaking and service delivery adapt to an era of greater uncertainty and complexity?