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Redefining Engagement: Lessons for the Public Service from Our Singapore Conversation

Article  -  Yee Lai Fong, Melissa Khoo

Through collective learning-by-doing and investment in strong relationships, Our Singapore Conversation has pioneered new possibilities for public engagement and governance.

Intentional Public Engagement: The Next Phase of Government-Citizen Relations

Article  -  Yeoh Chee Yan

Public engagement in Singapore should become more purposeful, meaningful and integrated across traditional institutional and sectoral boundaries.

Public Engagement That Works

Interview  -  Geoff Wilson

A veteran strategist shares advice on how to make the most of public engagement as an instrument for governance and decision-making.

Engaging Citizens in the Digital Age

Article  -  Cindy Tan

As public engagement grows online, the Public Service will need a strong social media policy that integrates both online and offline strategies as well as mindset and role shifts in service delivery to truly reap the benefits of social media.

Editorial Issue 15

Editorial  -  Alvin Pang

Of the key constituents of society, the public sector is the most directly accountable, through the various institutions of state and the political process, to the people and the national good.

Ownership, Opportunity and Outcomes: Interview with Laurence Lien

Interview  -  Laurence Lien

The community sector can become more confident in working with others to solve collective problems — but it will take practice, patience and leadership.

Governance in an Age of Uncertainty

Opinion  -  Terence Poon

How should public policymaking and service delivery adapt to an era of greater uncertainty and complexity?

Risk-Ready Leadership

Roundtable  -  Said Faisal, Stephanie Foster, Nikhil Seth

Three distinguished participants from Singapore’s 8th Leaders in Governance Programme share insights on how the public sector can embrace a more complex and uncertain world.