SG50: What The Public Service Learnt
Article - Yee Lai Fong
The successful year-long celebrations strengthened the Public Service’s capacity to engage with its partners in new, collaborative ways that bode well for the future.
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Communicating to Our Pioneer Generation
Article - Lai Szu Hao
The launch of the Pioneer Generation Package demonstrated new ways to understand, inform, engage and serve Singaporeans on the ground.
Engaging with Stakeholders for Better Public Transport Outcomes
Article - Heng Ju-Li
Taking on a new advisory role, the Public Transport Council finds keeping an open mind and engaging diverse views makes for more balanced and useful recommendations.
Engaging Citizens in the Digital Age
Article - Cindy Tan
As public engagement grows online, the Public Service will need a strong social media policy that integrates both online and offline strategies as well as mindset and role shifts in service delivery to truly reap the benefits of social media.
Intentional Public Engagement: The Next Phase of Government-Citizen Relations
Article - Yeoh Chee Yan
Public engagement in Singapore should become more purposeful, meaningful and integrated across traditional institutional and sectoral boundaries.
The Role of Public Communications and Engagement in a Pandemic
Article - Heather Humphries
Clear messaging, credible information, timely updates and meaningful collaboration can increase public trust in a government’s ability to manage a crisis, and promote social responsibility and resilience.
