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Redefining Engagement: Lessons for the Public Service from Our Singapore Conversation

Article  -  Yee Lai Fong, Melissa Khoo

Through collective learning-by-doing and investment in strong relationships, Our Singapore Conversation has pioneered new possibilities for public engagement and governance.

Intentional Public Engagement: The Next Phase of Government-Citizen Relations

Article  -  Yeoh Chee Yan

Public engagement in Singapore should become more purposeful, meaningful and integrated across traditional institutional and sectoral boundaries.

Engaging Citizens in the Digital Age

Article  -  Cindy Tan

As public engagement grows online, the Public Service will need a strong social media policy that integrates both online and offline strategies as well as mindset and role shifts in service delivery to truly reap the benefits of social media.

Governance Through Adaptive Urban Platforms: The INSINC Experiment

Article  -  Jeffrey Siow, Balaji Prabhakar, Chng Kai Fong

Cloud and mobile technology meet big data and behavioural economics in LTA’s public transport experiment.