Review - Vernie Oliveiro
In an episode of the BBC television series The Thick of It, a Minister is tasked with announcing to a classroom of teenagers a new policy encouraging young people to develop mobile phone apps. The problem is twofold: first, the Minister does not know the policy, and second, the Minister is something of a Luddite who cannot tell the difference between “downloading” and “uploading”.
Article - Heather Humphries
Clear messaging, credible information, timely updates and meaningful collaboration can increase public trust in a government’s ability to manage a crisis, and promote social responsibility and resilience.
Opinion - Lim Chee Kia, Tan Li San
The Chinese government is exploring new media strategies to engage a public more willing and able to express themselves online.
Article - Yee Lai Fong
The successful year-long celebrations strengthened the Public Service’s capacity to engage with its partners in new, collaborative ways that bode well for the future.
Article - Lai Szu Hao
The launch of the Pioneer Generation Package demonstrated new ways to understand, inform, engage and serve Singaporeans on the ground.
Opinion - Bertha Henson
A veteran journalist and editor believes the government should rethink its strategy for communication and engaging online.
Review - Theophilus Kwek
Review of The Birthday Book
Article - Heng Ju-Li
Taking on a new advisory role, the Public Transport Council finds keeping an open mind and engaging diverse views makes for more balanced and useful recommendations.
Opinion - Catherine Fieschi
Political scientist Catherine Fieschi argues that every country needs a good tale to help it adapt to change while maintaining a sense of collective identity.