Nudges: Why, How and What Next?
Article - Kok Ping Soon
What does the use of behavioural insights mean for public policymaking and service delivery in Singapore? A practitioner shares his views.

Intentional Public Engagement: The Next Phase of Government-Citizen Relations
Article - Yeoh Chee Yan
Public engagement in Singapore should become more purposeful, meaningful and integrated across traditional institutional and sectoral boundaries.

Redefining Engagement: Lessons for the Public Service from Our Singapore Conversation
Article - Yee Lai Fong, Melissa Khoo
Through collective learning-by-doing and investment in strong relationships, Our Singapore Conversation has pioneered new possibilities for public engagement and governance.

Public Engagement That Works
Interview - Geoff Wilson
A veteran strategist shares advice on how to make the most of public engagement as an instrument for governance and decision-making.

Engaging Citizens in the Digital Age
Article - Cindy Tan
As public engagement grows online, the Public Service will need a strong social media policy that integrates both online and offline strategies as well as mindset and role shifts in service delivery to truly reap the benefits of social media.

Editorial Issue 12
Editorial - Alvin Pang
Ownership, Opportunity and Outcomes: Interview with Laurence Lien
Interview - Laurence Lien
The community sector can become more confident in working with others to solve collective problems — but it will take practice, patience and leadership.

Governance Through Adaptive Urban Platforms: The INSINC Experiment
Article - Jeffrey Siow, Balaji Prabhakar, Chng Kai Fong
Cloud and mobile technology meet big data and behavioural economics in LTA’s public transport experiment.

Risk-Ready Leadership
Roundtable - Said Faisal, Stephanie Foster, Nikhil Seth
Three distinguished participants from Singapore’s 8th Leaders in Governance Programme share insights on how the public sector can embrace a more complex and uncertain world.
