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CPFB's iCare Advantage

Interview  -  Lim Boon Chye, Stephanie Ng

Two senior managers from the Central Provident Fund Board discuss the strategic benefits of the agency’s iCARE customer information system.

Commissioning Public Value: The Role of Civil Servants

Article  -  Peter Shergold

Civil servants should see themselves as the architects of new, flexible, cross-sectoral arrangements for creating greater public value.

Nudges: Why, How and What Next?

Article  -  Kok Ping Soon

What does the use of behavioural insights mean for public policymaking and service delivery in Singapore? A practitioner shares his views.

Public Managers as Innovators: In Search of Design Attitude

Article  -  Christian Bason

Can public managers see themselves as active designers of innovation and change processes, involving both citizens and the government?

Redefining Engagement: Lessons for the Public Service from Our Singapore Conversation

Article  -  Yee Lai Fong, Melissa Khoo

Through collective learning-by-doing and investment in strong relationships, Our Singapore Conversation has pioneered new possibilities for public engagement and governance.

Using Data to Create Better Government

Opinion  -  Diaan-Yi Lin, Vidhya Ganesan

​Public agencies in Singapore and elsewhere have already begun to use data analytics to transform public policy thinking and delivery.

Ownership, Opportunity and Outcomes: Interview with Laurence Lien

Interview  -  Laurence Lien

The community sector can become more confident in working with others to solve collective problems — but it will take practice, patience and leadership.

Roundtable: How Technology is Transforming the Public Sector

Roundtable  -  Mr Declan Hughes, Ms Anna Roy, Dato Paduka Ahmaddin Haji Abdul Rahman

In this edition of the Ethos Roundtable, participants of the 10th Leaders in Governance Programme discuss the challenges and opportunities of technology and the value of engagement in the digital age.