Showing page 1 of 5 results

Nudges: Why, How and What Next?

Article  -  Kok Ping Soon

What does the use of behavioural insights mean for public policymaking and service delivery in Singapore? A practitioner shares his views.

Intentional Public Engagement: The Next Phase of Government-Citizen Relations

Article  -  Yeoh Chee Yan

Public engagement in Singapore should become more purposeful, meaningful and integrated across traditional institutional and sectoral boundaries.

Using Data to Create Better Government

Opinion  -  Diaan-Yi Lin, Vidhya Ganesan

​Public agencies in Singapore and elsewhere have already begun to use data analytics to transform public policy thinking and delivery.

Public Engagement That Works

Interview  -  Geoff Wilson

A veteran strategist shares advice on how to make the most of public engagement as an instrument for governance and decision-making.

Engaging Citizens in the Digital Age

Article  -  Cindy Tan

As public engagement grows online, the Public Service will need a strong social media policy that integrates both online and offline strategies as well as mindset and role shifts in service delivery to truly reap the benefits of social media.