Nudges: Why, How and What Next?
Article - Kok Ping Soon
What does the use of behavioural insights mean for public policymaking and service delivery in Singapore? A practitioner shares his views.
Intentional Public Engagement: The Next Phase of Government-Citizen Relations
Article - Yeoh Chee Yan
Public engagement in Singapore should become more purposeful, meaningful and integrated across traditional institutional and sectoral boundaries.
Using Data to Create Better Government
Opinion - Diaan-Yi Lin, Vidhya Ganesan
​Public agencies in Singapore and elsewhere have already begun to use data analytics to transform public policy thinking and delivery.
Public Engagement That Works
Interview - Geoff Wilson
A veteran strategist shares advice on how to make the most of public engagement as an instrument for governance and decision-making.
Engaging Citizens in the Digital Age
Article - Cindy Tan
As public engagement grows online, the Public Service will need a strong social media policy that integrates both online and offline strategies as well as mindset and role shifts in service delivery to truly reap the benefits of social media.
