CPFB's iCare Advantage
Interview - Lim Boon Chye, Stephanie Ng
Two senior managers from the Central Provident Fund Board discuss the strategic benefits of the agency’s iCARE customer information system.
Commissioning Public Value: The Role of Civil Servants
Article - Peter Shergold
Civil servants should see themselves as the architects of new, flexible, cross-sectoral arrangements for creating greater public value.
Nudges: Why, How and What Next?
Article - Kok Ping Soon
What does the use of behavioural insights mean for public policymaking and service delivery in Singapore? A practitioner shares his views.
Public Managers as Innovators: In Search of Design Attitude
Article - Christian Bason
Can public managers see themselves as active designers of innovation and change processes, involving both citizens and the government?
Redefining Engagement: Lessons for the Public Service from Our Singapore Conversation
Article - Yee Lai Fong, Melissa Khoo
Through collective learning-by-doing and investment in strong relationships, Our Singapore Conversation has pioneered new possibilities for public engagement and governance.
Using Data to Create Better Government
Opinion - Diaan-Yi Lin, Vidhya Ganesan
Public agencies in Singapore and elsewhere have already begun to use data analytics to transform public policy thinking and delivery.
Ownership, Opportunity and Outcomes: Interview with Laurence Lien
Interview - Laurence Lien
The community sector can become more confident in working with others to solve collective problems — but it will take practice, patience and leadership.
Editorial Issue 12
Editorial - Alvin Pang
Roundtable: How Technology is Transforming the Public Sector
Roundtable - Mr Declan Hughes, Ms Anna Roy, Dato Paduka Ahmaddin Haji Abdul Rahman
In this edition of the Ethos Roundtable, participants of the 10th Leaders in Governance Programme discuss the challenges and opportunities of technology and the value of engagement in the digital age.
