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The Role of Public Communications and Engagement in a Pandemic

Article  -  Heather Humphries

Clear messaging, credible information, timely updates and meaningful collaboration can increase public trust in a government’s ability to manage a crisis, and promote social responsibility and resilience.

Emerging Stronger as an Antifragile Nation

Opinion  -  Azfer A. Khan, Ang Kheng Kiat

Crises such as the COVID-19 pandemic are an opportunity for Singapore to forge new bonds, by drawing from our different perspectives and capacities to benefit the common good.

Transformation in the Singapore Public Service: Emerging Stronger from the Pandemic

Article  -  Ang Hak Seng, Sueann Soon

Drawing lessons from its past experiences with disruptive and transformative change, the public sector has helped steady and bring together Singaporeans in a turbulent post-COVID world.

Intentional Public Engagement: The Next Phase of Government-Citizen Relations

Article  -  Yeoh Chee Yan

Public engagement in Singapore should become more purposeful, meaningful and integrated across traditional institutional and sectoral boundaries.

Co-creating the Rail Corridor's Future

Article  -  Tan See Nin

Broad hands-on community engagement has led the design and planning process for a significant stretch of former railway land.

Developing Our Approach to Public Engagement

Article  -  Lena Leong

Clear goals, thoughtful processes and mutual trust are key to constructive engagement with the public.

After Our Singapore Conversation: The Futures of Governance

Opinion  -  Lim Seok Hui, Adrian W. J. Kuah

Two analysts from the Public Service Division reflect on Our Singapore Conversation’s radical implications for the nation and its public policy enterprise.

Ownership, Opportunity and Outcomes: Interview with Laurence Lien

Interview  -  Laurence Lien

The community sector can become more confident in working with others to solve collective problems — but it will take practice, patience and leadership.

Leveraging Networks for Public Service Delivery

Article  -  Yeo Yaw Shin, Tang Tee Sing, Nicholas Mai

Are we on the brink of a golden age of public service delivery, rich in cross-sector partnerships and collaborative networks?