Article - Daniel Lim Yew Mao
In a digital era, governments must be more data-driven in decision-making, and work with citizens differently.
Opinion - Aaron Maniam
Seven indicators could offer a more comprehensive and useful overview of how well the public sector is doing in going digital.
Article - Ng Chee Khern
Singapore’s ambitious Smart Nation initiative is about harnessing technology to stay ahead as a global city and to improve lives and livelihoods for all.
Editorial - Vernie Oliveiro, Aaron Maniam
With Singapore’s ambition to be a Smart Nation, what does it really mean to be “smart” these days? This issue explores the apparent tensions and trade-offs that both underpin and animate Singapore’s Smart Nation efforts.
Article - Jane Lim
Emerging technologies promise new service possibilities—but organisations need to understand how best to embrace, apply and develop them to advance their goals.
The heart of learning in the public service.
Features past issues of Ethos, event materials and CSC-authored case studies and toolkits
Article - Rachel Chen
The Digital Readiness Programme Office is pursuing comprehensive, relevant and inclusive measures to help Singaporeans make the most of a brighter digital future.
Opinion - Max Everest-Phillips
New institutions are needed to manage both the potential and risks of digital technologies that will reshape our societies and how they are governed.
Article - Cindy Tan
As public engagement grows online, the Public Service will need a strong social media policy that integrates both online and offline strategies as well as mindset and role shifts in service delivery to truly reap the benefits of social media.