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Bringing Data into the Heart of Digital Government

Article  -  Daniel Lim Yew Mao

In a digital era, governments must be more data-driven in decision-making, and work with citizens differently.

What Digital Success Looks Like: Measuring & Evaluating Government Digitalisation

Opinion  -  Aaron Maniam

Seven indicators could offer a more comprehensive and useful overview of how well the public sector is doing in going digital.

Digital Government, Smart Nation: Pursuing Singapore's Tech Imperative

Article  -  Ng Chee Khern

Singapore’s ambitious Smart Nation initiative is about harnessing technology to stay ahead as a global city and to improve lives and livelihoods for all.

Editorial Issue 21

Editorial  -  Vernie Oliveiro, Aaron Maniam

With Singapore’s ambition to be a Smart Nation, what does it really mean to be “smart” these days? This issue explores the apparent tensions and trade-offs that both underpin and animate Singapore’s Smart Nation efforts.

Services 4.0: A New Wave of Innovation and Partnerships

Article  -  Jane Lim

Emerging technologies promise new service possibilities—but organisations need to understand how best to embrace, apply and develop them to advance their goals.

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Features past issues of Ethos, event materials and CSC-authored case studies and toolkits

Readying Singapore to be a Digital Society

Article  -  Rachel Chen

The Digital Readiness Programme Office is pursuing comprehensive, relevant and inclusive measures to help Singaporeans make the most of a brighter digital future.

The Digital Social Contract and e-Legitimacy

Opinion  -  Max Everest-Phillips

New institutions are needed to manage both the potential and risks of digital technologies that will reshape our societies and how they are governed.

Engaging Citizens in the Digital Age

Article  -  Cindy Tan

As public engagement grows online, the Public Service will need a strong social media policy that integrates both online and offline strategies as well as mindset and role shifts in service delivery to truly reap the benefits of social media.