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Services 4.0: A New Wave of Innovation and Partnerships

Article  -  Jane Lim

Emerging technologies promise new service possibilities—but organisations need to understand how best to embrace, apply and develop them to advance their goals.

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Editorial Issue 20

Editorial  -  Alvin Pang

Our elders are not the problem, nor should they be passive recipients of society’s largesse. How can we ensure seniors remain involved, empowered and active?

Regulating Digital Technology: Real World Challenges and Opportunities

Conversation  -  Shameek Kundu, David Hardoon

David Hardoon from MAS and StanChart’s Shameek Kundu offer perspectives on the implications of emerging innovations, on and beyond the financial industry.

Making Technology Work for Workers

Opinion  -  Genevieve Ding

Technology, thoughtfully applied to complement and support the workforce, could deepen collective good rather than anxiety.

Public Transport Planning and the Technological Revolution

Article  -  Lee Chuan Teck

A paradigm shift in public transport is on the horizon, but the right ecosystem of policies, regulations, infrastructure, and skills must first be in place.

Supporting Job Growth and Worker Prosperity in a New Era of Automation

Opinion  -  Richard Dobbs, Eoin Daly

With the advent of advanced automation, governments have a critical role to play in responding to workforce transitions.

The Digital Social Contract and e-Legitimacy

Opinion  -  Max Everest-Phillips

New institutions are needed to manage both the potential and risks of digital technologies that will reshape our societies and how they are governed.

The Future of Global Trading Regimes: Three Scenarios

Article  -  Yap Zhi Jia, Lee Chor Pharn

As former export-led trading relationships decline, the interplay between the Chinese and US economies could shape the course of global trade in the coming decade. How should Singapore respond?