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Being Human in a Crisis: What It Means to Us

Roundtable  -  Anastasia Goh, Wong Hefen, Daphne Yuan

Three public officers reflect on the personal impact of the COVID-19 crisis to date.

Navigating the New Economy: A Future that Works

Opinion  -  Andrea Phua

Success in a changing world will demand more than technical skills: it will call for adaptability, empathy and a deeper sense of meaning.

Drive Action Index

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Facilitation methods to drive participants in taking action and be catalysts for change.

Problem Solving Index

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Ideas for problem-solving group activities.

Life Journal

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Create a visual timeline to reflect on experiences and create a shared narrative.

Who We Are

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The heart of learning in the public service.

Nudging pro-social behaviours

Conference material  -  Joanne Yoong, Huang Jianyun, Leonard Lee, Lorenz Goette

Plenary session 2 consisted of 3 presentations, followed by a Q&A session with the audience and speakers. Read on for the summary of the presentations and discussion points during the Q&A session. For more details on the presentations, you can follow the links to the presentation slides.

Editorial: Responding to COVID-19

Editorial  -  Alvin Pang

The COVID-19 pandemic has swept the world with bewildering speed and scale. In this issue of ETHOS Digital Edition, we document and reflect on various responses to the crisis, presenting views from Maryanna Abdo, Jane Lewis, Robyn Mildon, James Low, Theophilus Kwek and Jocelyne Bourgon.

MOM's Smarter Service Initiatives

Article  -  Roslyn Ten

Customer demand and limited resources drive front-line and backend process redesign at the Ministry of Manpower.

Editorial Issue 18

Editorial  -  Alvin Pang

The future of work is less about who gets to do the work, but what work is worth doing—and what tradeoffs should be made in so doing.