Roundtable - Anastasia Goh, Wong Hefen, Daphne Yuan
Three public officers reflect on the personal impact of the COVID-19 crisis to date.
Opinion - Andrea Phua
Success in a changing world will demand more than technical skills: it will call for adaptability, empathy and a deeper sense of meaning.
Facilitation methods to drive participants in taking action and be catalysts for change.
Ideas for problem-solving group activities.
Create a visual timeline to reflect on experiences and create a shared narrative.
The heart of learning in the public service.
Conference material - Joanne Yoong, Huang Jianyun, Leonard Lee, Lorenz Goette
Plenary session 2 consisted of 3 presentations, followed by a Q&A session with the audience and speakers. Read on for the summary of the presentations and discussion points during the Q&A session. For more details on the presentations, you can follow the links to the presentation slides.
Editorial - Alvin Pang
The COVID-19 pandemic has swept the world with bewildering speed and scale. In this issue of ETHOS Digital Edition, we document and reflect on various responses to the crisis, presenting views from Maryanna Abdo, Jane Lewis, Robyn Mildon, James Low, Theophilus Kwek and Jocelyne Bourgon.
Article - Roslyn Ten
Customer demand and limited resources drive front-line and backend process redesign at the Ministry of Manpower.