Developing Our Approach to Public Engagement
Article - Lena Leong
Clear goals, thoughtful processes and mutual trust are key to constructive engagement with the public.

Enabling Organisational Transformation: Possibilities and Practice
Article - Lena Leong, Aurora De Souza Watters
Two public agencies illustrate transformational strategies that could help organisations rethink and reinvent themselves for the future.

Knowledge Hub
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Features past issues of Ethos, event materials and CSC-authored case studies and toolkits
Case Study- Towards a Society without Re-offending
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This case study charts Singapore Prisons Service's transformation journey over the years and discusses the origins of the YRP and its key milestones.
The New Synthesis: Preparing Government for the Challenges of the 21st Century
Article - Jocelyne Bourgon
The New Synthesis Framework expands the concept and practice of governance beyond traditional boundaries of public administration.
