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Developing Our Approach to Public Engagement

Article  -  Lena Leong

Clear goals, thoughtful processes and mutual trust are key to constructive engagement with the public.

Enabling Organisational Transformation: Possibilities and Practice

Article  -  Lena Leong, Aurora De Souza Watters

Two public agencies illustrate transformational strategies that could help organisations rethink and reinvent themselves for the future.

Knowledge Hub

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Features past issues of Ethos, event materials and CSC-authored case studies and toolkits

The New Synthesis: Preparing Government for the Challenges of the 21st Century

Article  -  Jocelyne Bourgon

The New Synthesis Framework expands the concept and practice of governance beyond traditional boundaries of public administration.

Case Study- Towards a Society without Re-offending

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This case study charts Singapore Prisons Service's transformation journey over the years and discusses the origins of the YRP and its key milestones.