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Plan for Behavioural Change, One Step at a Time

Review  -  Leon Lim

Review of "Think Small" by Owain Service and Rory Gallagher

The Value of Values in the Singapore Public Service

Article  -  Ghalpanah Thangaraju, Keith Tan

The transformation of the Public Service must also involve thoughtful reinvigoration of the values it stands for.

Lessons from New Zealand's Better Public Services Reforms

Article  -  Ryan Orange

Successful and sustainable public management reform will depend on picking the right time and focus, and engaging an intrinsic passion for service

A New Paradigm for the Delivery of Public Services

Article  -  Pang Kin Keong

Public agencies looking to step up service delivery should invest in people-centred reforms and smarter data tools.

Case Study- Towards a Society without Re-offending

Pages

This case study charts Singapore Prisons Service's transformation journey over the years and discusses the origins of the YRP and its key milestones.

Leadership Development in the Singapore Public Service

Article  -  Ong Perng Yih

A ground-breaking research study on public sector leadership in Singapore highlights the importance of leadership impact and challenging work assignments on staff development and performance.

Enabling Organisational Transformation: Possibilities and Practice

Article  -  Lena Leong, Aurora De Souza Watters

Two public agencies illustrate transformational strategies that could help organisations rethink and reinvent themselves for the future.

Committed Leadership in a Changing World

Interview  -  Jean-François Manzoni

To excel, tomorrow’s public leaders will have to be competent, resilient, inclusive and emotionally connected to their people.

Governance in an Age of Uncertainty

Opinion  -  Terence Poon

How should public policymaking and service delivery adapt to an era of greater uncertainty and complexity?

Nudges: Why, How and What Next?

Article  -  Kok Ping Soon

What does the use of behavioural insights mean for public policymaking and service delivery in Singapore? A practitioner shares his views.