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Transformation in the Singapore Public Service: Emerging Stronger from the Pandemic

Article  -  Ang Hak Seng, Sueann Soon

Drawing lessons from its past experiences with disruptive and transformative change, the public sector has helped steady and bring together Singaporeans in a turbulent post-COVID world.

Enabling Organisational Transformation: Possibilities and Practice

Article  -  Lena Leong, Aurora De Souza Watters

Two public agencies illustrate transformational strategies that could help organisations rethink and reinvent themselves for the future.

Public Sector Transformation — Six Small Ways to Make a Big Impact

Opinion  -  Andrew Tan

The Singapore Public Service can ready itself for a more challenging environment with more thoughtful communication, collaboration and creative use of resources.

Better, Faster, Cheaper: Service Transformation and Channel Migration at the Ministry of Manpower

Article  -  Penny Han

A successful transition to new service channels has transformed this traditional regulatory agency into an award-winning service provider.

Case Study- Towards a Society without Re-offending

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This case study charts Singapore Prisons Service's transformation journey over the years and discusses the origins of the YRP and its key milestones.

A New Consensus for Growth in the 21st Century

Article  -  Khuong Minh Vu and Kris Hartley

A new model for development—based on synergy, vigour, and sustainability—may be key to addressing changing needs in an age of globalisation and digital revolution.

Opinion: Staying Ahead of the Game

Opinion  -  Julia Yap, Bernard Nee

Singapore’s growth and transformation from a developing nation in the early 1960s to the successful and thriving economy it is today has been the source of much fascination for many observers.

The Value of Values in the Singapore Public Service

Article  -  Ghalpanah Thangaraju, Keith Tan

The transformation of the Public Service must also involve thoughtful reinvigoration of the values it stands for.

Book - Liveable and Sustainable Cities - A Framework

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This book examines the roles of Singapore’s pioneering leaders and their innovative policies.