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Public Trust in Government Institutions

Opinion  -  Stephen Sedgwick

Australia's former Public Service Commissioner offers insights on maintaining the people's trust in the public sector

The Nature of Public Trust in Government: Interview with Paul C. Light

Interview  -  Paul C. Light

A veteran scholar explores the nature of public trust in government and its impact on public policy and service delivery.

Contact Tracing Tech Across the Data Life Cycle

Article  -  Vernie Oliveiro

To maintain public trust and uptake and effectively curtail the spread of COVID-19, digital contact tracing apps should have a robust data governance policy.

The Role of Public Communications and Engagement in a Pandemic

Article  -  Heather Humphries

Clear messaging, credible information, timely updates and meaningful collaboration can increase public trust in a government’s ability to manage a crisis, and promote social responsibility and resilience.

How Managers Can Support Staff Mental Wellbeing in the Post-Pandemic Workplace

Opinion  -  Sueann Soon

A seasoned manager offers five tips for balancing the needs of the team and individual members in times of personal difficulty.

Developing Our Approach to Public Engagement

Article  -  Lena Leong

Clear goals, thoughtful processes and mutual trust are key to constructive engagement with the public.

Growing from Clusters to Ecosystems

Opinion  -  Shirley Loo

In a post-pandemic knowledge-based economy, success may lie in distributed ecosystems of complementary firms cooperating for the common good.

Learning from Crisis

Article  -  Tharman Shanmugaratnam

The following remarks—drawing lessons on governance from the ongoing COVID-19 crisis—were abridged from a speech given by the Senior Minister at the Administrative Service Appointment and Promotion Ceremony on 29 March 2021.

Putting the Public Back in Public Service

Roundtable  -  Shazainah Shariffuddin, Aung Naing Oo, Christine Hoebes

In this edition of the ETHOS Roundtable, participants of the 9th Leaders in Governance Programme discuss the challenges of technology, public trust, and the need to nurture strong ties between government and citizens.

Roundtable: New Challenges, New Horizons

Roundtable  -  Alaa Youssef, Zamani Saul, Serey Chea

In this edition of the Ethos Roundtable, participants of the 11th Leaders in Governance Programme reflect on the challenges of an increasingly diverse citizenry and how a younger generation of public officers must avoid complacency while sustaining trust in government.