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Horsemen and Super-Powers: Learning to Design in Government

Opinion  -  Agnes Kwek

A decade of design thinking experiments has taught one former policy designer what kills innovation, and what helps it thrive.

LX Playbook

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A playbook for designing learning experiences.

Emotional Journey Mapping

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Map out and visualise people’s emotional experiences through their interactions in various events and objects.

Discover Insights Index

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Ideas for discovering and framing insights in learner-led activities.

INN x CSC

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INN x CSC is a sandbox for creating a collaborative and innovative learning ecosystem for all public officers

library@chinatown - A Library with the People, for the People

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How NLB engaged its key stakeholders and the community at large to co-create and jointly deliver this library.

The  Agile Way of Working

Article  -  Tiana Desker, Abhilash Anselm

An approach borrowed from software development could help public service teams take faster and more adaptive action in complex, volatile conditions.

Promoting Active Ageing through Virtual & Augmented Reality

Opinion  -  Jung Younbo

A Nanyang Technological University team is developing simulation tools to help seniors learn important skills at their own pace.

Engaging Hearts and Minds: A Conversation about Learning Experience Design

Roundtable  -  Martin Hang, Daisy Koh, Lau Teh Wei, Lim Ee-Lon

Four seasoned practitioners share their perspectives on crafting immersive, learner-centred approaches that may lead to more enduring outcomes in and beyond the workplace.

Redesigning the Service Experience

Article  -  June Gwee

Design thinking approaches could catalyse breakthrough innovations in public service delivery.