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SG50: What The Public Service Learnt

Article  -  Yee Lai Fong

​The successful year-long celebrations strengthened the Public Service’s capacity to engage with its partners in new, collaborative ways that bode well for the future.

Redefining Engagement: Lessons for the Public Service from Our Singapore Conversation

Article  -  Yee Lai Fong, Melissa Khoo

Through collective learning-by-doing and investment in strong relationships, Our Singapore Conversation has pioneered new possibilities for public engagement and governance.

Knowledge Hub

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Features past issues of Ethos, event materials and CSC-authored case studies and toolkits

Transformation in the Singapore Public Service: Emerging Stronger from the Pandemic

Article  -  Ang Hak Seng, Sueann Soon

Drawing lessons from its past experiences with disruptive and transformative change, the public sector has helped steady and bring together Singaporeans in a turbulent post-COVID world.

Engaging Citizens in the Digital Age

Article  -  Cindy Tan

As public engagement grows online, the Public Service will need a strong social media policy that integrates both online and offline strategies as well as mindset and role shifts in service delivery to truly reap the benefits of social media.