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Who We Are

The heart of learning in the public service.

The Civil Service College (CSC) was established as a statutory board under the Public Service Division in 2001. As the heart of learning for the Singapore Public Service, we deliver an innovative, inspiring and impactful learning experience for public officers.

We are dedicated to:

Enhancing the Public Service

We deepen public officers’ knowledge and capabilities, strengthen their understanding and empathy for the needs of our citizens, and reinforce their values and commitment to excellence.

Equipping Public Agencies to be Future-Ready

We support initiatives that bring about change, learning and collaboration across the Public Service, ensuring that public agencies and officers are ready to embrace the future.

Innovating with Technology

We push the boundaries by experimenting with the latest technologies to deliver an innovative, impactful and inspiring learning experience.

Our Mission

To develop people for a first-class Public Service

Our Vision

The heart of learning excellence and development for the Singapore Public Service

Our Core Values

People: Value and appreciate them

Integrity: Uphold truth and fairness

Excellence: Strive to always do better

Established


2001


Discover our key milestones and upcoming initiatives.

Programmes


468


Explore our wide range of programmes.

Employees


280


Join us to make a difference.

To find out more, download our latest annual report.

 

What We Do

Learning Design & Programme Development

Push the boundaries with new learning methodologies and practices. Design, develop and deliver learning that is innovative, impactful and inspiring.

Research

Dive deep into key domain areas and emerging disciplines to conduct impactful research that influences policymaking at all levels.

Consulting

Support agencies in their innovation and organisational transformation journeys, and help them embrace change.

Milestones

See the key steps in our journey so far, and find out about the exciting initiatives we are working on to redefine your learning experience.

2012
learning-at-csc--games-and-simulations@2x
Our "Cents and Sensibilities" board game won gold at the PMO ExCEL Convention. The game teaches officers about procurement lapses and their impact on public perception.
2013
We held our inaugural “An Introduction to Governance for Cross-sector Leaders” programme to facilitate understanding between public and private sector leaders.
Our "Every Door is the Right Door" simulation receives the Brandon Hall Bronze award for "Best Use of Games and Simulations for Learning".
2014
We rolled out a comprehensive roadmap of developmental interventions for officers at various leadership transition points.
2015
learning-at-csc--mobile-apps@2x
We developed our tenth game, "Blurred Lines", a citizen and stakeholder engagement themed policy simulation that tackles municipal service challenges.
Our TREX project team embarked on an integrated IT system project to enhance operational efficiency and customer experience.
We launched a resource portal to provide middle managers with easy access to learning materials and guides.
We kickstarted a project to identify the learning and development capabilities needed for CSC to stay ahead of the curve.
CSC embarked on a design thinking project to re-imagine our physical and virtual learning spaces for impactful and inspiring learning.
We set up a Learning Innovation Panel comprising experts with knowledge and experience in implementing and re-designing learning experiences.
CSC launched Learning EXchange @ CSC (LEX@CSC) to support blended learning programmes and collaborative learning interventions.
2016
We partnered Grovo to provide off-the-shelf and customised micro-learning resources to all public officers.
We partnered Coursera to offer data analytics training at introductory, intermediate and advanced levels.
We introduced leaders to the strategic value of Design Thinking through our inaugural Design Thinking for Leaders seminar.
We leveraged technology to automate operations and enhance customer experiences. (Picture: Electronic certificates, Online feedback)
We launched ManagersFirst, our first mobile learning app, which gives new managers training and support anytime, anywhere, and at their own pace.
2017
A dedicated Digital Learning Services team was formed to drive our digital-to-lead strategy and implement a whole-of-government learning platform.
2018
VR in classroom
We're aiming to create new, immersive learning experiences through virtual reality, Shadowbox training, and simulations.
FUTURE
To advance digital adoption across the Public Service, CSC will develop the digital capabilities of all public officers.